Last updated: 24 April 2020

Section 1. Definitions

Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using the futurefocuscoaching.org website and purchasing products (the “Service”) operated by Future Focus Business Coaching and Development Ltd. trading as Future Focus Coaching (“us”, “we”, or “our”). For the purpose of these Terms, the sale of events advertised as Course(s), Workshop(s), Coaching, or Seminar(s) (“Event(s)” or “Product(s)”) shall be considered part of the Service operated by us.

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service, or purchase our Products.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.

Section 2. Refunds

A refund will be given if requested in writing from info@futurefocuscoaching.org at least 14 calendar days before the Event’s Start Date. If requesting a refund for a payment made by bank transfer, our bank’s transaction fees will be deducted from your refund. If requesting a refund for a payment made with PayPal, the PayPal seller fees (incurred by us) will be deducted from your refund.

Section 3. Cancellations

From time to time, we may need to cancel a Course due to unforeseen circumstances. If your Event is affected, we will notify you in writing 14 calendar days before the Start Date. We will contact you using the email address you used to book the course. We will make every attempt to accommodate you on an alternative Event. If you choose not to accept the alternative offered to you, we will refund your Purchase in full. 

Section 4. Invoice Payments

If you are a business operating in an EU country and have a VAT ID, we may not charge you VAT. Get in touch with us directly to request an Invoice for your Event. Email us at info@futurefocuscoaching.org with your company’s details.

Invoices will be sent to the email address used to register on our website during Checkout. Your place on the course will be held for 5 business days from the Order Date, or until 24 hours before the start time of your course, whichever is less. If full payment is not received during this period, your registration(s) will be released and the order Cancelled. Please remit the Order Total to the bank account in these Terms – see below.

To make a payment, use the HSBC UK bank account details (or IBAN/BIC number for payments from outside the UK). Full payments must be received within 5 business days of the Order Date. Note that international bank transactions made to our HSBC UK account can take several days to complete. The Invoice will be sent to the Email address entered above. Your place on the course will be held for 5 business days, or until 24 hours before the start time of your course, whichever is less. If payment is not received during this period, your place will be released and the order Cancelled.

Payment terms for Purchases made via our website: 5 business days from the Order Date.

Remittance:

HSBC UK
Account number 61569740
Sort code 40-08-41

International payments (British Pounds only):

IBAN: GB37HBUK40084161569740
BIC: HBUKGB4116M

Section 5. Accounts

When you create an account with us, you must provide us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service.

You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party service.

You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

Section 6. Intellectual Property

The Service and its original content, features and functionality are and will remain the exclusive property of Future Focus Coaching and its licensors.

Section 7. Feedback

We welcome your suggestions, ideas, comments, and other feedback regarding the Service (“Feedback”). By submitting any Feedback, you grant us the right to use the Feedback without any restriction or any compensation to you. By accepting your Feedback, Future Focus Coaching does not waive any rights to use similar or related Feedback previously known to Future Focus Coaching, developed by its employees or contractors, or obtained from other sources.

Section 8. Links to Other Websites

Our Service may contain links to third-party web sites or services that are not owned or controlled by Future Focus Coaching.

Future Focus Coaching has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Future Focus Coaching shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.

Section 9. Security

We care about the security of our users. While we work to protect the security of your account and related information, Future Focus Coaching cannot guarantee that unauthorized third parties will not be able to defeat our security measures. Please notify us immediately of any compromise or unauthorized use of your account by emailing info@futurefocuscoaching.org.

Section 10. Termination

We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

Section 11. Disclaimer

Your use of the Service is at your sole risk. The Service is provided on an “AS IS” and “AS AVAILABLE” basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.

Section 12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE Future Focus Coaching PARTIES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM: (A) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICES; (B) ANY CONDUCT OR CONTENT OF ANY PARTY OTHER THAN THE APPLICABLE Future Focus Coaching PARTY, INCLUDING WITHOUT LIMITATION, ANY DEFAMATORY, OFFENSIVE, OR ILLEGAL CONDUCT; OR (C) UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR CONTENT OR INFORMATION. IN NO EVENT SHALL Future Focus Coaching‘s AGGREGATE LIABILITY FOR ALL CLAIMS RELATED TO THE SERVICE EXCEED TWENTY BRITISH POUNDS (£20) OR THE TOTAL AMOUNT OF FEES RECEIVED BY Future Focus Coaching FROM YOU FOR THE USE OF PAID SERVICE DURING THE PAST SIX MONTHS, WHICHEVER IS GREATER. YOU ACKNOWLEDGE AND AGREE THAT THE DISCLAIMERS AND THE LIMITATIONS OF LIABILITY SET FORTH IN THIS TERMS OF USE REFLECT A REASONABLE AND FAIR ALLOCATION OF RISK BETWEEN YOU AND THE Future Focus Coaching PARTIES, AND THAT THESE LIMITATIONS ARE AN ESSENTIAL BASIS TO Future Focus Coaching‘s ABILITY TO MAKE THE SERVICE AVAILABLE TO YOU ON AN ECONOMICALLY FEASIBLE BASIS.YOU AGREE THAT ANY CAUSE OF ACTION RELATED TO THE SERVICES MUST COMMENCE WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES. OTHERWISE, SUCH CAUSE OF ACTION IS PERMANENTLY BARRED.

Section 13. Indemnification

You agree to indemnify, defend, and hold harmless the Coursera Parties from any and all claims, liabilities, expenses, and damages, including reasonable attorneys’ fees and costs, made by any third party related to: (a) your use or attempted use of the Services in violation of these Terms; (b) your violation of any law or rights of any third party; or (c) User Content, including without limitation any claim of infringement or misappropriation of intellectual property or other proprietary rights.

Section 14. Governing Law

These Terms shall be governed and construed in accordance with the laws of United Kingdom without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.

Section 15. Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

Section 16. Contact Us

If you have any questions about these Terms, please contact us at info@futurefocuscoaching.org.