FAQs for Agile Fundamentals

Can’t find your question listed here? Contact Us and we’ll respond within one business day.


1. How can I use this course to improve my performance at work?

Our Agile Fundamentals course, accredited by ICAgile, teaches the mindset, behaviours, and skills to work in any agile team or leadership role regardless of the specific frameworks or tools used. On successful completion of this course, participants will understand the roles, iterative and incremental practices, collaboration skills, and planning techniques which can be used alone or in combination to suit any agile organisation.

2. Is this course for me?

Yes! This course is suitable for agile leaders and teams, independent contractors and freelancers who need to learn the foundations of the agile mindset, HR directors and business partners, marketing professionals, and anyone whose organisation is subject to uncertainty and change. We’d love to see you on a course soon!

3. Where is the course available?

Our Agile Fundamentals Live Virtual course is available to anyone with a high-bandwidth internet connection and access to the desktop version of Zoom Meetings. The in-person courses are delivered in London, United Kingdom. We reserve the right to cancel an in-person course due to low registrations, up to 14 days before the course start date.

4. What materials are provided with the course?

Every course participant receives a comprehensive Course Handbook – something most training organisations don’t provide except for exam-based courses. The Course Handbook contains supporting information for all material presented by your instructor, including references for additional information, links, and activities to support your learning during and after the course.

5. What are the benefits of the Virtual version of this course?

The Virtual course is a great solution for saving money on travel – and reducing our carbon footprint! The course content is the same as the in-person courses, with more time between modules to complete the learning activities. We use Zoom Meetings Pro to give you a fully interactive learning experience including Chat, Breakout Rooms, Whiteboards, and Polls.

6. What are the technical requirements for joining the Virtual course?

Your course will use Zoom Meetings to give you an interactive learning experience that includes use of Chat, Breakout Rooms, Whiteboards, and Polls. You must have the Zoom desktop application to use these features and participate in the course.

7. Can I invite a friend or colleague to ‘sit in’ on the Virtual course with me?


8. Why does the website sometimes show two prices for the same event?

Unlike many training providers, we offer an Early Bird price which is less than our Standard price for each course. The Early Bird price is available up to 2 weeks before the course’s scheduled start date. All prices are exclusive of VAT. There are no additional fees for your course registration.

9. What is your refund policy?

We’ll be disappointed if you need to cancel your course registration and will do everything we can to accommodate you on another course. If you can no longer attend a course and wish to receive a refund, we will honour your request for a refund up to 14 days before your course start date.

We reserve the right to cancel an in-person course due to low registrations, up to 14 days before the course start date. If we cancel a course for which you have registered, and you cannot attend one of our other similar courses, we’ll refund your course fee. Fees charged by the card or payment gateway you used to pay for the course are not refunded.

10. Why should I choose an ICAgile course over Scrum Alliance or Agile Project Management?

ICAgile-accredited courses meet the highest level of standards developed by worldwide agile thought leaders. ICAgile believes that agility starts with people. The power and potential of agility grows when people have an agile mindset. ICAgile is not just another certification body. The organisation is changing the way people do agile by helping them become agile.

11. Is there an exam?

The Virtual course has a quiz at the end of each day which must be completed and passed to receive the certification. In addition, both the Virtual and in-person courses require engagement in all of the course activities to receive the certification. ICAgile Certified Professional will awarded on successful completion of the course.

12. What are your Terms and Conditions?

Please find our Terms and Conditions here.